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Frequently Asked Questions
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An introduction to a smart home
With a smart home from IKEA, your everyday moments at home are more convenient and joyful for everyone in it. A smart home can gently wake you up in the morning, get you and your home ready for the tasks the day will bring, and then help you wind down in the evening, getting ready for as good sleep as possible - all enabled by DIRIGERA hub and IKEA Home smart app.

How to get started
Imagine that it’s finally time to wind down after a stressful day. With the push of a button, your evening routine begins. The block-out blinds in the bedroom roll down, a calming playlist starts streaming from the speakers, the air purifiers improve the bedroom’s air quality, and the bedside lamp lights up to remind you of that new book waiting for you.

A home that gets smarter with time
It’s also easy to expand your smart home set-up with time and make it even smarter. Start with the rooms used the most, like the living room or bedroom, to find the smart solutions that suit you and your home. The next time you come home with a new smart product from IKEA, the app will guide you step-by-step as to how to add it to your smart home.
Your smart home will only keep getting smarter, but never outsmart you. As we keep developing digital features and smart products with new functions, you keep personalising your own experience. You’re in control.

Manage your home from the sofa
With DIRIGERA hub in your home, you get new ways of managing your smart products from IKEA – individually, by room or simultaneously – especially since the hub enables the use of the IKEA Home smart app. Everyone in the home with a mobile device or tablet can download and use the app to control the home, and remote controls are the perfect tool for guests or when they quickly want to turn on, off or dim lights.
Use the app to dim the lights and change to warmer tones above the coffee table to appease tired evening eyes. Use the remote control later to turn off the same lights. Ask your voice assistant to turn up the music when your hands are busy chopping tomatoes. Schedule the bedroom air purifier to prepare for bedtime. And press a shortcut button by the door when leaving out the door to run the Scene where everything is safely turned off (including the shirt steamer).
See all smart lighting accessories

IKEA Home smart app
The IKEA Home smart app will be the main access to your smart home when you use it with DIRIGERA hub. The app guides you through the process of setting up and managing your smart products, placing them in your rooms at home, and scheduling things you want to run on their own via timers. You and everyone in the home can choose quick tasks like checking what lights are turned on and off, what level the air purifier is running on and the name of that song being looped upstairs.
In the IKEA Home smart app, you have the option to connect to a voice assistant and control your smart home with the sound of your voice. IKEA Home smart works with Google Home, Apple Home and Alexa.
The IKEA Home smart app is available on the App Store for iPhone or Google Play for Android.